Privacy policy.

At LOOM Atelier, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal details (e.g. name, email, phone number) during bookings or enquiries

  • Payment information (processed securely through third-party platforms — we do not store credit card details)

  • Workshop participation info (e.g. preferred dates, group size, preferences)

  • Marketing preferences and social media interactions

2. How We Use Your Information

Your information is used to:

  • Process and manage bookings

  • Communicate with you regarding sessions, rescheduling, or updates

  • Send occasional updates about our workshops, events, and offers (only if you've opted in)

  • Improve our services and customer experience

3. Data Sharing

We do not sell, rent, or trade your personal information.
Your data may be shared with trusted third-party service providers (e.g. booking platforms, payment processors) only as necessary to fulfill services on our behalf.

4. Marketing Communications

We may send you promotional content if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. Cookies

Our website and booking platforms may use cookies to enhance user experience and track basic analytics. You may disable cookies in your browser settings if preferred.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Withdraw consent or request deletion of your data

To make such requests, please contact us at angel@loomatelier.studio.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.